Privacy Policy

At PointeNorth Insurance Group we deeply respect your privacy, and are fully committed to protecting it through our compliance with this policy.

This policy is a part of the Terms of Use. Capitalized terms used in this policy have the meanings given to such terms in the Terms of Use. This policy describes the types of information we may collect from you or that you may provide when you visit the Sites and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect on the Sites and in e-mail, text and other electronic messages between you and the Sites. It does not apply to information collected by us offline or through any other means or by any third party.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Sites, you agree to this policy. This policy may change from time to time. Your continued use of the Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


We have in place reasonable electronic and procedural safeguards to help protect our users’ information. Please understand, however, that it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use, including this policy, you understand that we do not guarantee that your use of the Sites and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the Sites. You also understand that any information provided by you or collected by us or our agents in connection with your use of the Sites will be used in the manner described in our Terms of Use. Please do not use the Sites if you do not agree to the terms and conditions described in this Security section.

Collection and Use of Personal Information

Visitors to our Sites may generally browse without providing personally identifiable information. However, we collect personally identifiable information that you voluntarily provide on our Sites when you interact with features on our Sites, such as filling in forms on our Sites. Personal information which we may collect includes, without limitation, your name, address, phone number, and e-mail address. We use this information to communicate with you. We also collect this information about you generally to help us develop and customize our products and services to better serve our customers. When you submit personally identifiable and other information on our Sites, you are giving your consent to the collection, use and disclosure of such information in the manner set forth in this policy. Collected information is used for the benefit of PointeNorth to provide you information, such as information about our products and services as well as promotional marketing material about our company and partners.

Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Sites or on or through any of its features/register on the Sites, use any of the interactive or public comment features of the Sites or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the email address below.

Disclosure of Personal Information

We never disclose your personal information without your consent; provided that we may disclose your personal information to unaffiliated third parties under the following circumstances without your consent:

  • We may disclose any information, including your personal information, we deem necessary in our sole discretion, to comply with any applicable law, regulation, court order, government request, or other legal process;
  • We may disclose any information, including your personal information to protect the interests, rights, safety, or property of PointeNorth or others, including enforcing the Terms of Use;
  • We may retain other companies and individuals to perform functions consistent with this policy on our behalf, examples include customer support specialists, Web hosting companies and billing and collection providers. Such third parties may be provided access to personally identifiable information needed to perform their functions, but may not use such information for any other purposes;
  • We may disclose personal information to a buyer or successor in interest in the event of a merger, restructuring, reorganization or other sale or transfer of some or all of PointeNorth’s assets, whether as a going concern or as part of a bankruptcy or similar proceeding;
  • The rules or terms and conditions of certain special offers or promotions from PointeNorth on to which you consented may indicate that your personally identifiable information will be shared with third parties in connection with such special offers or promotions; and
  • We may disclose the personal information to fulfill the purpose for which you provide it or for any other purpose disclosed by us when you provide the information.
Cookies and IP Addresses

Demographic and profile data is also collected at our Sites. We use this data to tailor and enhance your experiences at our sites, to show you content that we think you might be interested in, and to display the content according to your preferences. The Sites mechanically receive and record information on our servers from your browser, including your IP address, this Sites’ cookie information, and the page you request. These help us identify you, keep track of information in connection with your interaction the Sites, personalize sites when you use them and maintain the error-free performance of our servers. If your browser is set to reject cookies we will not be able to recognize you or provide any customized personalization. Demographic and profile data is also collected at our Sites. We use this data to tailor and enhance your experiences at our Sites, to show you content that we think you might be interested in, and to display the content according to your preferences. Non-personal information obtained through cookies or other electronic tools may be shared with or obtained by our service provider or other third parties.

External Links

The Sites contain links to and from other websites that are not part of the PointeNorth Alliance, and PointeNorth is not responsible for the privacy practices or the content of these other sites. We encourage you to read the privacy policies of other websites that you link to from our Sites or otherwise visit.

Choices Concerning your Account Information and Personal Information

If requested from you by us, you can always choose not to share personal information, although it may prevent you from being able to take advantage of certain features offered on the Sites. New categories of marketing communications may be added from time to time. Users can opt out of receiving future marketing communications from us at any time or they can unsubscribe by following instructions in the messages they receive. Users can “opt-out” of having their personal information used for purposes not directly related to our site at the point where we ask for the information, like unsubscribing from our mailing list at any time. In accordance with the laws of CANSPAM, your request will be processed within 10 business days. We may ask for demographic information such as age, zip code or income level for surveys and/or contests. This is strictly at your discretion, can be withdrawn at any time, and would be used to determine appropriate promotions, products and services.

Changes to Our Privacy Policy

We may revise and update our Privacy Policy from time to time in our sole discretion. All changes are effective immediately from the time they are posted to the Sites. Your continued use of the Sites after such changes means that you agree to follow and be bound by the terms as changed. You are expected to check this page each time you access the Sites so you are aware of any changes, as they are binding on you. We will alert you to any changes to our Privacy Policy by updating the “Last Modified” date at the top of this page.

Contact Us

If you have any questions or comments about this policy, please contact us at: